FREQUENTLY ASKED QUESTIONS
IPTV stands for "Internet Protocol Television" and allows you to enjoy television programs without having to subscribe to a cable subscription. IPTV services enable the user to access numerous TV channels via an internet connection and are generally cheaper than traditional cable services. With IPTV, viewers can watch videos whenever they want and have access to live television channels and a vast collection of movies.
To effectively use the IPTV subscription, you will need the following: A broadband connection with a minimum speed of 4 Mbps or more. In addition, you need a SMART TV or any other device such as an Android Box, MAG, set-top box, etc.
When choosing your IPTV subscription, it is important to consider the type of content offered, the quality of the broadcast, the price, and user reviews.
The information related to your subscription will be sent to the email address you provided in the payment form. Generally, the delivery of the subscription can take between 5 minutes and a maximum of 5 hours.
Payment can be made by PayPal (for those who have an account).
You can install your IPTV subscription on various devices, whether they are TVs, computers, smartphones or tablets. However, the installation can vary depending on the device you are using. To set up your IPTV, you will first need to subscribe to an IPTV subscription. Then, you will need to configure your device
ORDER AND SUBSCRIPTION
Check out the Plans and Prices page to discover our various plans and their associated prices. (Click here)
Choose the service you wish to purchase, and you can pay via PayPal.
We will deliver your order within a timeframe between 5 minutes and 5 hours.
You can request a free 12-hour trial to assess the quality and selection of the playlist. (Click here)
Unfortunately, the free trial is not available on match days.
Each user can only take advantage of the trial line once. If you are satisfied with the service, you can register. (Click here)
After three days of use, it is not possible to get a refund as per the terms of service as this incurs costs.
However, if an order has been purchased but not yet delivered, the customer has the right to request its cancellation and a refund.
Before paying and acquiring a service, it is possible to create a free trial account to evaluate the quality and channel list.
PAYMENT AND FINANCING
We accept PayPal and Visa/MasterCard.
Select the PayPal payment mode.
On the following page, select the second option "Create an account" or "Pay by credit or debit card".
On the next page, enter your card information and billing address, then pay.
You may need to indicate your country, for example, "FRANCE", and use France IP.
It is stated in the "Terms of Service" that when a subscription has been used for more than three days, no refund is possible.
However, if you have made a purchase but have not yet received it, you can request its cancellation and you will be fully refunded.
To inquire about the quality and playlist before buying, you can get a free trial account.
LINE AND SERVICE
It is possible to request the support team to switch your line from MAG to M3U or vice versa at no cost.
Yes, you can request to extend the service by at least one month. For instance, if you have two months of subscription remaining, you can purchase a one-year line and ask the support to extend your current line by a year.
There are over 15,000 TV channels on the list. You can check them out from our free trial account.
There are over 60,000 VOD (movies, videos, and series) on the Playlist. You can check them out from our free trial account.
By default, we provide a complete range of TV channels and video-on-demand services. On this page (click here),
you can request to customize your playlist. You can also download and view your playlist with a text editor such as Windows Notepad or Notepad ++.